How to connect WhatsApp to Google Sheets: four ways, compared

Most small businesses keep their leads, orders or appointments in a Google Sheet, and their customers are on WhatsApp. Connecting the two saves a lot of copy-pasting, but there's no single "connect" button, and some of the shortcuts you'll find online can get your number banned. This guide covers the four realistic ways to do it, what each one can and can't do, and how to set it up in Mywa.

The short answer

• You need the WhatsApp Business Platform (the API), not the app. Personal WhatsApp and the WhatsApp Business app have no official API, so anything automated runs on an API number.
• For a one-off, export and import a CSV. It's free and needs no setup, but nothing updates by itself.
• For automation, use a connector, a script or a platform. No-code tools like Zapier and Make, Google Apps Script with Meta's Cloud API, or a WhatsApp platform with a built-in Sheets integration.
• Sending messages from a sheet still follows WhatsApp's rules. Only to people who opted in, and only with templates Meta has approved when you message first.

What can you actually do between WhatsApp and Google Sheets?

Three jobs cover almost every request:

1. Log new leads or chats to a sheet. Every new enquiry lands as a row your sales team can work through.
2. Send WhatsApp messages from sheet rows. Reminders, order updates or offers to a list of customers.
3. Sync contacts. Move a customer list from a sheet into your WhatsApp tool, or the other way round.

Before you pick a method, know the limits:

• Personal WhatsApp can't be connected. There's no official API for it, and WhatsApp's Terms of Service prohibit bulk messaging, auto-messaging and accessing the service through unauthorised automated means, with suspension of the account as a possible consequence. Browser extensions and "WhatsApp sender" tools that drive your phone or WhatsApp Web fall into this category. Avoid them.
• Opt-in comes first. The WhatsApp Business Messaging Policy only lets you message people who gave you their number and agreed to hear from you, and you must respect opt-outs. Having a number in a spreadsheet isn't the same as having consent.
• Templates for the first message. Outside the 24-hour customer service window that opens when a customer messages you, Meta only lets you send pre-approved template messages. A sheet-driven reminder or offer is almost always a template.

Option 1: Export and import a CSV

The manual route. Download your sheet as a CSV (File → Download → Comma-separated values) and import it into your WhatsApp platform as a contact list, then send a campaign to it. Going the other way, most platforms let you export contacts as a CSV that opens in Sheets.

It's free and works today, but it's a snapshot: new leads don't appear until you export again. Clean the numbers first (country code, no spaces or duplicates) with the WhatsApp number list cleaner.

The WhatsApp app's Export chat gives a text file per chat, not a spreadsheet, so it won't collect leads.

Option 2: A no-code connector (Zapier, Make and similar)

Connector tools link a WhatsApp app to a Google Sheets app with a trigger and an action. Typical recipes:

• New row in a sheet → send a WhatsApp template to the number in that row.
• New WhatsApp message → add a row with the sender and text.

Check what each tool's WhatsApp app supports first: some only send, some only watch incoming messages. They run on the official WhatsApp Business Platform, so you still need an API number and approved templates. You pay the connector's subscription (priced by runs or steps) on top of Meta's message charges. They fit best when the sheet is one step in a longer chain of apps.

Option 3: Google Apps Script with Meta's Cloud API (for developers)

If you can write a little JavaScript, Apps Script runs inside your Google account and can call Meta's Cloud API directly.

• Sending from a sheet: a script reads each row and makes a POST request to the Cloud API's /<PHONE_NUMBER_ID>/messages endpoint with your access token and an approved template name. See Meta's send messages guide.
• Receiving into a sheet: harder. Meta delivers incoming messages to a webhook endpoint that must answer a verification challenge, and it signs every payload in an X-Hub-Signature-256 header. An Apps Script web app receives POST requests through doPost(e), but the event object it gets doesn't include request headers, so the script can't check that signature. Most developers put a small server in between.

It costs nothing beyond Meta's charges and Google's free quotas, but you own the code: tokens, template changes, errors and opt-outs are on you.

Option 4: A WhatsApp platform with a built-in Sheets integration

A WhatsApp Business API platform already receives your messages and knows which chats are leads, so it can write rows without a separate connector. Here's exactly what Mywa's does:

• New leads become rows, automatically. When Mywa flags a conversation as a lead, it adds one row to your sheet. A lead is a chat that starts from a click-to-WhatsApp ad, a contact who replies after one of your campaigns, or a chat an automation marks as a lead.
• You choose the columns: Lead time, Name, Phone, Email, Campaign / Ad, Lead source, Source, Tags, Conversation ID and Contact ID.
• Any automation can add a row. The Add a spreadsheet row step appends a row with your own headers and values, such as {{contact.name}} and {{contact.waPhone}}. Put it after a trigger like Contact created, Button tapped or Any message received to log contacts or chats, not just leads.
• It writes in one direction. Mywa appends rows to the sheet. It doesn't read the sheet, update rows you've edited, or keep the two in sync both ways.

To message people from a sheet in Mywa, import it as a CSV contact list and send a template campaign, or use a connector to start a Mywa automation with the From another app trigger.

How do the four options compare?

Step by step: connecting Google Sheets in Mywa

You'll need a number connected to the API first. See how to connect a number to the WhatsApp Business API.

1. In Mywa, go to Settings → Integrations → Google Sheets and open Connect Google Sheets. The setup guide and the Apps Script are shown in the window.
2. Open your Google Sheet → Extensions → Apps Script.
3. Replace the code with the snippet from Mywa (use Copy script) and save.
4. Deploy → New deployment → type "Web app". Set Execute as: Me and Who has access: Anyone.
5. Copy the Web App URL (it ends in /exec) and paste it into Web App URL in Mywa.
6. Enter the sheet tab name (it defaults to "Leads"; the script creates the tab if it doesn't exist) and tick the columns you want.
7. Click Connect, then Send a test row. A sample row should appear. The first time, the script adds a bold, frozen header row.

Because the web app accepts posts from anyone with the link, treat the URL like a password and share it with no one else. To log more than new leads, add the Add a spreadsheet row step to any automation in the automation builder.

Where Mywa fits

Mywa suits businesses that want WhatsApp leads in a sheet without stitching tools together, and that also need a shared inbox, campaigns and automation on the same number. If you only need an occasional list, a CSV is enough. If your sheet is one stop in a long chain of other apps, a connector, or Mywa's webhooks feeding one, may suit you better. And if you need the sheet to drive changes back into WhatsApp automatically, Mywa's integration won't do that today.

Mywa is ₹999 a month with every feature included, and Meta bills message charges directly to your own WhatsApp Business Account at its official rates, with zero markup. See Mywa pricing.

Sources: Meta: Send messages (Cloud API) · Meta: Create a webhook endpoint · Google: Apps Script web apps · WhatsApp Business Messaging Policy · WhatsApp Terms of Service. Checked 20 October 2026.