One WhatsApp number. Your whole team replying.
Every customer conversation in a shared inbox — assigned to the right person, with notes, history and alerts — so no message sits unanswered on someone's phone.
Updated September 2026
From one busy phone to a team that never misses a chat
WhatsApp on one phone
- One person holds the phone; everyone else waits or asks for screenshots
- Two people reply to the same customer — or nobody does
- Chats go unanswered when the phone-holder is off or busy
- Customer history leaves with the device
Mywa team inbox
- Everyone replies from the same number, from their own login
- Each chat has one owner, with internal notes for context
- New messages alert the whole team in the browser
- Every conversation stays with the business, forever
Built so customers always get an answer
Every chat has an owner
Assign conversations to agents, tag them and leave internal notes customers never see.
Your advantage: Customers get one consistent person helping them, and your team never answers the same question twice.
Calls ring the whole team
Incoming WhatsApp voice calls ring every available agent in the browser; the first to answer takes the call and the chat.
Your advantage: A customer who calls is never sent to voicemail just because one person is busy.
Set up a WhatsApp team inbox in minutes
- 1
Connect your WhatsApp number
Use Meta's Embedded Signup inside Mywa. Existing WhatsApp Business app numbers can stay on the app with coexistence.
- 2
Invite your team
Add agents by email and choose what each one can access — unlimited team members are included.
- 3
Start replying
Conversations appear in the inbox in real time. Assign, note and resolve them together.
Frequently asked questions
As many as you need. Mywa includes unlimited team members on every plan, all replying from the same WhatsApp Business number.
You decide. Owners and admins see everything; agents only get the scopes you grant them.
Yes, with WhatsApp's coexistence mode your number can stay on the app while it's connected to Mywa, so messages are available in both.
Mywa runs in any modern browser on desktop or mobile, with push notifications for new messages.
Grow on WhatsApp,
without the chaos.
Bring your team into one inbox, launch your first campaign, and let the follow-ups run themselves.