Connect WhatsApp to any app with Zapier, Make or n8n
Mywa sends WhatsApp events to any HTTPS endpoint, so your CRM, help desk or spreadsheet hears about every lead and message. And any app can start a Mywa automation, so a form or an order sends the right WhatsApp message.
Updated October 2026
WhatsApp events Mywa can send to your apps
Pick the events you want when you add an outbound webhook in Settings → Integrations.
| Event | When it fires |
|---|---|
| lead.created | A new lead, from a click-to-WhatsApp ad or a campaign reply |
| message.received | A customer sent you a message |
| message.status | A message you sent was sent, delivered, read or failed |
| contact.created | A new contact was added |
| contact.opted_out | A contact unsubscribed |
| conversation.status_changed | A conversation moved status, e.g. open to resolved |
| conversation.quality_changed | A conversation's quality score changed |
Five things teams connect first
- 1
New lead → CRM
Send lead.created to Zapier or Make and create the contact or deal in HubSpot, Pipedrive, Zoho or any CRM they support.
- 2
Form → WhatsApp message
When someone submits your website form, Zapier calls Mywa's “From another app” trigger and they get a WhatsApp welcome at once.
- 3
Message → Slack
Forward message.received for VIP contacts to a Slack channel so the right person sees it.
- 4
Opt-out → mailing list
Send contact.opted_out to your email tool so you stop marketing to them everywhere.
- 5
Delivery → your database
Use message.status in n8n or your own API to record when each notice was delivered and read.
How to connect
- 1
Create a webhook in your tool
In Zapier use “Webhooks by Zapier” (catch hook), in Make a custom webhook, in n8n a Webhook node. Copy its URL.
- 2
Add it in Mywa
Settings → Integrations → Outbound Webhook: paste the URL and choose the events.
- 3
Verify the signature (optional)
Each request carries an HMAC-SHA256 signature of the body; check it with your signing secret.
- 4
Start automations from outside
Build an automation with the “From another app” trigger, then call it from Zapier, Make, n8n or your code.
Frequently asked questions
Yes, through webhooks: Mywa's outbound webhook sends events to a Zapier catch hook, and Zapier can start Mywa automations through the “From another app” trigger.
Yes. Any tool that can receive or send an HTTPS request works: n8n, Make, Pipedream or your own server.
Yes. Mywa's REST API sends template messages, syncs contacts and starts automations, with signed webhooks for incoming events. See the API docs.
No. Webhooks, the API and the “From another app” trigger are included in Mywa's $14.99/month plan.
Grow on WhatsApp,
without the chaos.
Bring your team into one inbox, launch your first campaign, and let the follow-ups run themselves.